9. FAQ Policy Page
Last updated: Today
How long does shipping take?
Orders are usually processed within 1 to 3 business days.
After dispatch, delivery usually takes 3 to 7 business days.
Delivery times are estimates and may vary during busy periods, public holidays or due to carrier delays.
Where do you ship from?
Some orders may be shipped directly from our trusted suppliers or fulfilment partners.
Depending on the product, this may include locations outside Canada.
This helps us reduce unnecessary handling and move orders through the fulfilment process more efficiently.
Do you offer free shipping?
Yes. Maison Nordelle offers free shipping across Canada.
Do you offer returns?
Yes. Maison Nordelle offers a 30-day money-back guarantee.
Please contact us within 30 days of receiving your order at:
How do I start a return?
Email us at: